Managed Services

is process and planning in tech.

Michael R. Liske
MD FAAC, FASE
East Tennesee Pediatric Cardiology

The Best One Stop Team.

I would summarize their services in 5 words

web Young confident super businessman in mask and cape

THE DAY

SAVED

Planned technology is simple and

effective.

Technology

that fits your flow, that fits your style, that fits your organization.

Everywhere

Knoxville

based. Support that goes

Managed Services

Business IT. Fully managed networks with implementations based on business objectives.

Cloud Oriented

We specialize in implementing cloud-based services so you can work from anywhere and minimize infrastructure costs.

Hourly Support

Hourly support. Quality support for low volume needs.

Knoxville IT Support & Managed Services

We’re a focused team of people in Knoxville, Tennessee with a passion for helping organizations, businesses and individuals get more out of technology. Technology should be something that helps your organization be better at what you do, not simply something that needs fixing.

We believe in Managed Services not as a product but as way to make your entire organization more effective and efficient. We provide IT support for companies in and around Knoxville and as far away as Britain, Hong Kong and China. Read More About Us…

Recent News & Articles

Don't Lose Sleep; Have a Plan

Frontpage Article, msp-news

"How much sleep should I lose over this?" I'd just finished going over some areas of high risk for this customer, some projects that had been delayed, appropriately up until now, due to larger business issues." "None, I only lose sleep when…

Another IT Provider Hacked

Frontpage Article, msp-news, Security

We just finished writing about an IT provider of managed services in Colorado who was hacked, and in turn all or most of their customers were hacked as well. Well, it's another day and this time the story comes from California. Synoptek,…

IT Provider & Its Customers Hacked

Frontpage Article, msp-news, Security

Krebs on Security writes about a hacking incident in Colorado late in 2019: A Colorado company that specializes in providing IT services to dental offices suffered a ransomware attack that is disrupting operations for more than 100 dentistry…

What others say about us

J.M Addington definitely saved the day!

M. ReynoldsAccounts Manager – LSM, Knoxville

[T]hat perfect balance between professionalism and personal touch… treats clients better than I’ve seen in other IT companies… responsive and helps educate.

C. JohnstonBusiness Manager – Comcast Business

JM Addington is a solution provider and an invaluable resource to their clients. When you enlist JM Addington to be your IT company, you can expect a higher level of service than what you’ve experienced in the past. I consistently refer my clients to JM Addington with confidence because I know they’re in good hands.

S. HobbsFinancial Accounts Manager – JB&B Capital

J M Addington is without a doubt extremely knowledgeable and customer service you don’t find in other companies. I highly recommend J M Addington for all your IT needs.

M. HarrisPresident – Wildlife Solutions, Knoxville

The Support You Deserve

We’re proudly Knoxville based, yet we regularly provide support to customers across America, Europe and Asia.

Wherever your business goes we’ll go with you.

About Us

We exist to help other organizations accomplish their mission more effectively by building relationships and providing excellent service, support and strategic thinking, primarily around technology.

We believe in strategic planning, not shiny widgets.

We believe proactive support to prevent problems is more valuable than fixing problems.

We believe all healthy businesses have an ecosystem of partner/vendor relationships, not transactional ones.

Check out our Team

Top Support
You’ll only talk to tier 2+ technicians, we skip tier 1 support reps altogether.
Methodical by Nature
Your support is process and standards oriented so you know you’ll get consistent quality over time.
Responsive
Fast resolution times.
Experienced
Every team member has years of business experience, many with decades in IT.

ASCII Member

JM Addington is a proud member of ASCII, the largest business community of independent managed service providers.

ASCII allows us to work with the other top MSPs in the industry, across all of North America.

The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

Managed Services

Cloud Oriented

Hourly Support

Knoxville IT Support & Managed Services

Recent News & Articles

Don't Lose Sleep; Have a Plan

Another IT Provider Hacked

IT Provider & Its Customers Hacked

What others say about us

The Support You Deserve

About Us

We exist to help other organizations accomplish their mission more effectively by building relationships and providing excellent service, support and strategic thinking, primarily around technology.

We believe in strategic planning, not shiny widgets.

We believe proactive support to prevent problems is more valuable than fixing problems.

We believe all healthy businesses have an ecosystem of partner/vendor relationships, not transactional ones.

Top Support

Methodical by Nature

Responsive

Experienced

ASCII Member

Industry Partners

Quick Links

Recent News & Articles

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